Security Information

Do NOT tell other players personal information

Not even if they claim to be Jagex staff!

  • Don't tell ANYONE your password, ever!
  • Don't tell others your password recovery questions
  • Don't tell others your real name, email, ICQ number, credit card details, etc...

Think before using your password

Never enter your password or recovery questions into ANY website, other than,,, or an offical Jagex affiliate site like

You should NOT use the same password at every website you visit; this is very dangerous! Your Jagex password should be different to all your other passwords, and ONLY used on Jagex websites.

When entering your password, ensure that no-one else can see what you are typing.

Watch out for fake websites

There are websites which look very similar to but STEAL your password. Don't trust a site just because it looks official.

  • War of Legends cheat sites - there are NO War of Legends cheats. These are fakes.
  • War of Legends staff sites - we do not have secret sites on which you can become an admin or moderator. These are fakes.
  • War of Legends chat boards/rooms - don't use your War of Legends password on these sites. Use a DIFFERENT password or you will regret it.
  • War of Legends test servers - watch out for fake servers. If in doubt create a NEW account, rather than risking your main character.

Don't use unofficial War of Legends add-ons

There are programs which claim to make War of Legends easier or better, but actually steal your password. Not only is using these programs extremely risky, it's also against the Rules of Conduct.

Watch out for fake emails, and fake staff

There are many people pretending to be Jagex staff or impersonating its creators. It is easy to forge emails, so don't trust an email just because it looks official.

Real staff will NEVER ask you for your password!

To help you be sure that correspondence from us is genuine, we send all messages to your War of Legends Message Centre. You can read your messages by navigating to 'account > manage account > read messages', or by clicking here. This will require your War of Legends login details.

  • We never send emails saying we need your password to check you aren't cheating!
  • We never send emails saying we need your recovery-questions to check you didn't steal the account.
  • We never send emails containing attachments of any sort.
  • We never send emails saying we need your password to let you join the Jagex staff.

Do NOT share your War of Legends account with anyone else

A large number of players have permanently lost their accounts this way. Account sharing is against the Rules of Conduct and action will be taken against any players caught engaging in this.

Make sure your computer is secure

Most windows distributions are NOT secure unless you take some basic precautions:

  • If you use windows get the latest updates and security fixes for your computer from This is a MUST!
  • Install some up-to-date anti-virus software. Many people use Norton Antivirus. Alternatively, you can get a free virus scanner from
  • Install a firewall to protect your computer from external attacks. You can get free firewall software from
  • Be very careful about what programs you run to avoid a trojan being installed on your machine. The best way to do this is to make sure that you have up-to-date anti-virus software to prevent any trojans being installed. The best virus scanners will also remove any trojans you already have on your computer.

Protect your computer from spyware

If, when you visit our website, you are seeing multiple pop-up adverts, they are unlikely to be coming from us. All our advertising partners have been given clear and strict instructions not to sell any form of pop-up adverts.

These pop-up adverts are probably coming from a program picked up from a third-party website, which spawns unwanted adverts whilst you are using the Internet. This type of program is common and known as 'spyware'.

There are free programs you can use to easily remove this 'spyware'.

Ad-aware is a program from a reputable company called Lavasoft which can help keep your system clean. Ad-aware software is free and is available from their website at

Back to Top